CONTACTS

Customer Care: (+39) 0423.8305

Mail: customerservice@dimaestro.it  

FOLLOW US

CONTACTS

  • Facebook
  • Instagram

© 2019 by Siretessile - Di Maestro è un brand di Siretessile s.r.l. - Via dell'industria 75 - 31041 Cornuda (Tv)

Cod. fiscale e P.Iva: 01623580261 - REA: TV 159321 - Pec: pec@pec.siretessile.com 

PRIVACY POLICY

  • Who are we?

 

Our company is Siretessile S.r.l. soc. Uninominale di Alba Holding S.r.l. and it is the Data Controller responsible for how your personal data is processed and protected.

 

  • To what aim we use your data.

 

We will use your information (obtained online or in person) to answer your questions and, if you wish, to send you personalized communications.

 

  • WHY WE USE YOUR DATA.

 

The legal basis for the processing of your personal data in some cases lies in the fulfillment of legal or contractual obligations. We need to process your personal data for the correct execution of the contract that is finalized with you when you use one of our services. Other legal bases of the processing are, for example, our interest in answering your questions or the consent that you can give us, among other things, to send you our newsletter.

 

  • WITH WHOM DO WE SHARE YOUR DATA?

 

We will share your data with service providers who help or support us in the pursuit of the aforementioned purposes, such as external collaborators with whom we have concluded a specific agreement and who may be established within or outside the European Union territory but in any case, in compliance with the rules on privacy. 

 

  • YOUR RIGHTS.

 

You have the right to access, rectify and delete your personal data and to file a complaint with the Data Protection Authority at any time. You are also entitled to other rights such as, for example, the right to object to the use of your data on our part or the right of portability as we will explain in detail later.

 

* * *

 

Please see our complete privacy policy and the following cookies to understand in detail how we use your personal data and your rights with respect to your personal data. In this privacy statement and on cookies, you will find all the relevant information that relates to our use of the personal data of our customers and our users, regardless of the channel or medium (online or in person) of which you use to interact with us.

*   *   *

1.WHO IS THE HOLDER OF YOUR DATA PROCESSING?

 

The Data Controller of your personal data is:

SIRETESSILE S.R.L. SOC. UNINOMINAL OF ALBA HOLDING S.R.L., with registered office Via dell'Industria, 75 31041 Cornuda (TV) Italy, Reg. Imp TV / C.F. / VAT number 01623580261, on behalf of the legal representative pro tempore

 

2. WHY WE TEAT YOUR PERSONAL DATA

 

 

Depending on the products or services you intend to use from time to time, as indicated above, we will treat certain data rather than others. Generally speaking, this will be the following data, depending on the specific case:

a) your identification data (for example, name, surname, language and country from which you work with us, contact details, etc.);

b) connection, geolocation and navigation data (if, for example, you interact with us using your mobile phone);

c) commercial information (for example, if you are subscribed to our newsletter),

d) data relating to your tastes and preferences (for example, if you use our social pages).

Keep in mind when we ask you to provide us with your personal data to allow you to use our services, if necessary, some fields will be marked as mandatory as these are data that we need to provide to allow you to access the requested functionality, for which the data are necessary for the fulfillment of the obligations arising from the contract with you, or necessary to fulfill obligations that derive from applicable laws or regulations. Failure to enter such data may make it impossible to complete your registration as a user or to be unable to receive such services or products or to benefit from the requested functionality.

Depending on the services, products or features you request, your personal data will be processed for the purposes listed below

 

PURPOSE OF THE TREATMENT

1. Fulfillment of your requests through customer support channels.

2. For marketing purposes

3. Use and quality analysis to improve our services

DESCRIPTION

We only process the data strictly necessary for managing or processing your request.

This purpose involves the processing of your data as illustrated below:

  • If you subscribe to our Newsletter and give your consent for marketing and profiling purposes, we will treat your personal data to manage your newsletter subscription and to send you personalized information about our products or services through the use of different means of communication (for example, e-mail or SMS).

  • Consequently, keep in mind that this data processing involves the analysis of your user or customer profile to determine your preferences and, therefore, when we send you such communications, which products and services adapt best to your style. For example, based on the history of your purchases and browsing, we will propose products that, in our opinion, may be of interest to you.

  • You can cancel the newsletter subscription at any time without any cost through the "Newsletter" section of the website as well as through the instructions included in each communication.

  • For carrying out promotional actions (for example, conducting competitions or forwarding your list of items saved to the e-mail address you indicated).

  • • For the dissemination on the website or on the social networks through our channels, of photos or images publicly shared, at your express authorization.

If you access our website, we inform you that the computer systems used to operate the site acquire, during their normal operation, some of your personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected for the purpose of identifying you, but could lead to your identification if, for example, it were combined with data held by third parties. This category of data includes the IP address and the domain name of your computer, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the file size obtained in response, the numeric code indicating the response status given by the server and other parameters related to your operating system.

3. WHAT ARE THE LEGAL BASIS OF THE PROCESSING OF YOUR DATA?

The legal basis for the processing of your personal data also depends on the purpose of the specific treatment, as illustrated in the following table:

PURPOSE OF THE TREATMENT

1. Customer support

LEGAL BASIS

We believe we have a legitimate interest in fulfilling the requests or consultations you have made using the various means of contact that are available. We believe that the processing of such data is also beneficial for you as it allows us to assist you adequately and to respond adequately to your questions.
If you contact us, in particular for questions regarding purchased products / services, the processing is necessary for the execution of the sales contract.
If your request is linked to the exercise of the rights indicated below or to disputes relating to our products or services, the legal basis of the treatment derives from compliance with the obligations imposed on us by the applicable law.

2. Marketing

The legal basis for the processing of your data for marketing purposes is the consent you provide us, for example, upon acceptance by you of receiving commercial information or when you consent to participate in promotional activities.
We will also use your consent for the purpose of associating your data with those present on social networks in order to be able to propose personalized advertisements based on your tastes, habits and browsing patterns.
With your consent, we can perform profiling activities (creation of individual and group profiles) with your information available to us (browsing patterns, preferences or purchase history) and personal data you provide such as age group and language since we consider it advantageous to treat this data for you because it allows you to improve your experience as a user and to access information based on your preferences. If you give us consent for marketing activities, we may send you personalized promotional communications.

3. Use and quality analysis

With your consent, we will be able to analyze the use of the website and the degree of user satisfaction. This treatment is also advantageous for you as it is aimed at improving the user experience and providing a qualitatively more valid service.

4. FOR HOW LONG WE KEEP YOUR DATA
the period of retention of your data depends on the purpose of its processing, as indicated below:

PURPOSE OF THE TREATMENT

STORAGE PERIOD

1. Customer support

2. Marketing

3. Use and quality analysis

Your data is processed for the time necessary to process your request.

Your data is processed until you request cancellation or cancel the newsletter subscription.

The data acquired with your consent for marketing and profiling purposes will be kept for a period of 7 years, at the end of which they will be deleted independently or made anonymous in a permanent a non-reversible way.

If you participate in promotional activities, we will keep your data for a period of 6 months starting from the end of the activity.

Your data is occasionally processed in the course of a certain action or quality survey or until your browsing data is made anonymous.

  1. DO WE SHARE YOUR DATA WITH THIRD PARTIES?

 

To achieve the purposes set out in this privacy statement and on cookies, we must allow your personal data to be accessed by companies belonging to our corporate group and by third parties that support us in providing the services we offer you, namely:

a) Distributors of our products.

b) Financial institutions.

c) Insurance institutions.

d) Technology service providers.

e) Suppliers and collaborators of marketing and advertising services.

f) Consultants and freelancers.

For reasons of service efficiency, some of the aforementioned providers operate outside the European Economic Area in countries that do not provide a level of data protection comparable to that of the European Union. In such cases, your data is still transferred with adequate guarantees and always in respect to their security:

Your personal data will also be accessible to our authorized processing personnel; this authorization is issued based on the actual need to access the data to perform its functions.

 

7. CHANGES TO THE PRIVACY AND COOKIE INFORMATION 

 

When deemed appropriate, we may modify the information contained in this privacy and cookie policy. In this case, we will notify you in various ways through the website or by forwarding an email if the change significantly affects your privacy, so that you can view the changes, make your assessments and, if applicable, oppose or terminate any services or functions. In any case, we urge you to view this privacy and cookies policy from time to time to check for minor changes or improvements as this information is always available on our website.

 

8. INFORMATION ON COOKIE

We use cookies and similar devices to facilitate your navigation on the website, to analyze your interaction with us and, in certain cases, to send you advertisements based on your browsing habits. We invite you to read our information carefully to learn more about cookies and similar devices we use, their respective purposes and other relevant information.

1. What is a Cookie?

A Cookie is a small text string that an Internet site stores in a PC, telephone or any other device, containing information concerning the user's navigation on that site. Cookies are necessary to facilitate navigation and make it easier and do not damage the computer.

Although this statement uses the generic term "Cookies" as the main method for storing information used by the website, it is also used as a "local storage" space for the user with the same purposes as cookies. All information contained in this section is also applicable to "local storage".

2. Essential cookies

These cookies are necessary for the proper functioning of our website and to use and or improve the various functions and or services requested. Without these cookies, it would not be possible to manage and automate, by way of example, user authentication, access to the reserved area of ​​the website, etc.

3. Analysis cookies

These cookies allow us to improve our website by monitoring and analyzing user behavior, creating their profiles in order to make improvements and facilitate navigation.

For example, analytical cookies can help us keep track of which pages are visited frequently, which are the user's preferences, which products have already been displayed to prevent them from being repeated, if the advertising that is published on the website is effective or not, if and what difficulties the user encounters when using the site.

In order to analyze how we use our website we also use the "Google Analytics" web analysis service provided by Google (https://www.google.com/intl/it_it/analytics/learn/privacy.html). Further information regarding the Google Analytics service and the procedures to follow to disable cookies can be found in the following links:

http://www.google.com/intl/en/analytics/privacyoverview.html https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

These data do not allow you to personally identify the user: all the data collected is aggregated and, as such, anonymous.

4. Advertising and behavioral advertising cookies

These cookies are used to collect data on browsing habits and user preferences in order to develop a specific profile for customizing the commercial offer, for carrying out market research or distance selling.

In paid online services these cookies are a valuable tool to enable us to continuously improve the product, offer more efficient services and with features increasingly close to the real needs of the user.

The user can decide to refuse the use of this category of cookies by using the opt-out tool provided on the settings page of his browser, or according to what is specified below.

5. Third-party cookies and social media cookies

Our website may allow the use of third-party cookies that may collect information about the user's movements on the Internet and, in particular, within our websites.

On the site, you can also find social buttons/widgets, or those particular "buttons" depicting the icons of social networks like Facebook and Google+. These buttons allow users who are browsing the Site to reach and interact with a "click" directly with social networks.

6. Waiver of cookies

If you prefer to avoid the use of cookies on this page, considering the limitations described above, you must first disable the use of cookies in your browser and delete the cookies saved in the browser associated with this website. You can use this option to prevent the use of cookies at any time.

It is possible to limit, block or delete Cookies from this Internet site at any time by modifying the configuration of your browser by following the procedure indicated below. While the settings are different in each browser, cookies are normally configured in the "Preferences" or "Tools" menu.

For more information on the configuration of Cookies in your browser, consult the "Help" menu in the browser.