PRIVACY POLICY
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1. WHO ARE WE?
Our company is Siretessile S.r.l. soc. Single member of Alba Holding S.r.l. and is the Data Controller responsible for how your personal data is processed and protected.
2. FOR WHAT PURPOSES WE USE YOUR DATA.
We will use your data (obtained online or in person) among other things to answer your questions.
3. WHY WE USE YOUR DATA.
The legal basis for the processing of your personal data in some cases lies in the fulfillment of legal or contractual obligations. We need to process your personal data for the correct execution of the contract that is finalized with you when you buy our product or use our service. Other legal bases of the processing are for example our interest in answering your questions.
4. WHO DO WE SHARE YOUR DATA WITH?
We will share your data with service providers who help or support us in pursuing the aforementioned purposes, such as external collaborators with whom we have concluded a specific agreement and who may be established within or outside the territory of the European Union but in each case in compliance with the rules on privacy.
5. YOUR RIGHTS.
You have the right to access, rectify and delete your personal data and to lodge a complaint with the Guarantor Authority for the protection of personal data, at any time. You also have other rights such as, for example, the right to object to our use of your data or the right to portability as we will explain in detail below.
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Please read our full privacy and cookie policy below to understand in detail how we use your personal data and your rights in relation to your personal data. In this privacy and cookie statement, you will find all relevant information that is revealed to our use of our customers' personal data, regardless of the channel or medium (online or in person) of which you use to interact with us.
1. WHO IS THE OWNER OF THE PROCESSING OF YOUR DATA?
The Data Controller of your personal data is: SIRETESSILE S.R.L. Uninominal company of Alba Holding S.R.L., with registered office in Via dell'Industria, 75 31041 Cornuda (TV) Italy, Reg. Imp TV / C.F. / VAT number 01623580261, in the person of the pro tempore legal representative
2. WHY WE TREAT YOUR PERSONAL DATA
Depending on the products or services you intend to use from time to time, as indicated above, we will process certain data rather than others. In general, it will be the following data, depending on the specific case:
1. your identification data (for example, name, surname, language and country from which you work with us, contact details, etc.);
2. connection, geolocation and navigation data (if, for example, you interact with us using your mobile phone);
Keep in mind when we ask you to provide us with your personal data to allow you to use some of our services, some fields will be marked as mandatory as these are data we need for the purpose of providing the service you have requested or to allow you to access the requested functionality, for which the data is necessary for our exact fulfillment of obligations deriving from the contract with you, or necessary to fulfill obligations deriving from applicable provisions of law or regulation. Failure to enter such data could make it impossible to complete your registration as a user or the impossibility to receive such services or products or to benefit from the requested functionality.
Depending on the services, products or features you request, your personal data will be processed for the purposes set out below.
PURPOSE OF THE TREATMENT
1. Fulfillment of your requests through customer service channels.
2. Usage and quality analysis to improve our services
DESCRIPTION
We only process the data strictly necessary for the management or processing of your assistance request.
If you access our website, we inform you that the computer systems used to operate the site acquire, during their normal operation, some of your personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected for the purpose of identifying you, but could lead to your identification if, for example, it is combined with data held by third parties. This category of data includes the IP address and domain name of your computer, the addresses in URI (Uniform Resource Identifier) ​​notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server and other parameters relating to your operating system.
We use these only for anonymous analytical and statistical purposes on the use of the Site and to check its correct functioning. The data could be used to ascertain responsibility in the event of computer crimes committed against the Services.
3. WHAT ARE THE LEGAL BASES FOR THE PROCESSING OF YOUR DATA?
The legal basis for the processing of your personal data also depends on the purpose of the specific processing, as illustrated in the table below:
PURPOSE OF THE TREATMENT
1. Customer support
2. Usage and quality analysis to improve our services
CONSERVATION PERIOD
We believe we have a legitimate interest in processing requests or queries you make using the various means of contact that are available. We are of the opinion that the processing of such data is also beneficial to you since it allows us to assist you adequately and to adequately answer your questions.
If you contact us, especially for questions regarding purchased products/services, the processing is necessary for the purpose of executing the sales contract.
If your request is linked to the exercise of the rights indicated below or to disputes relating to our products or services, the legal basis of the processing derives from compliance with the obligations imposed on us by the applicable law.
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4. HOW LONG WE WILL KEEP YOUR DATA
The retention period of your data depends on the purpose of the related processing, as indicated below:
PURPOSE OF THE TREATMENT
1. Customer support
2. Usage and quality analysis
LEGAL BASIS
Your data is processed for the time necessary to process your request.
Your data is processed from time to time in the course of a certain action or quality survey or until your browsing data is anonymised.
DO WE SHARE YOUR DATA WITH THIRD PARTIES?
To achieve the purposes referred to in this privacy and cookie statement, we must allow access to your personal data to companies belonging to our corporate group and to third parties who support us in providing the services we offer you, i.e. :
1. Distributors of our products.
2. Financial institutions.
3. Insurance institutions.
4. Technology Service Providers.
5. Consultants and freelancers.
For reasons of service efficiency, some of the aforementioned providers operate outside the European Economic Area in countries that do not provide a level of data protection comparable to that of the European Union. In such cases, your data is in any case transferred with adequate guarantees and always in compliance with the security of the same:
Your personal data will also be accessible to our personnel authorized to process it; this authorization is issued on the basis of the actual need to access the data for the performance of one's functions.
WHAT ARE YOUR RIGHTS ABOUT THE DATA YOU PROVIDE US
We are committed to keeping your personal data confidential and guaranteeing you the exercise of your rights. You can exercise your rights without charge by sending us an email to the email address: privacy.siretessile@siretessile.com simply indicating the reason for your request and the right you intend to exercise. If deemed necessary for the purposes of your identification, we may ask you to provide us with a copy of a document proving your identity.
In particular, regardless of the purpose or legal basis for which we process your data, you have the following rights:
a) request access to your personal data in our possession, as well as the rectification, cancellation, limitation, opposition to their treatment, if carried out in an automated way on the basis of consent or for the execution of the contract;
b) withdraw consent to the processing of your data at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation;
c) propose a complaint to the Guarantor Authority for the processing of personal data.
CHANGES TO THE PRIVACY AND COOKIE POLICY
When deemed appropriate, we may amend the information contained in this privacy and cookie statement. In this case, we will notify you in various ways through the website or by sending an email if the change significantly affects your privacy, so that you can view the changes, make your assessments and, if necessary , oppose or cancel any services or functions. In any case, we urge you to read this information on privacy and cookies from time to time to check for any minor changes or improvements since this information is always available on our website.
INFORMATION ABOUT COOKIES
We use cookies and similar devices to facilitate your navigation on the website, to analyze how you interact with us and, in certain cases, to send you advertisements based on your browsing habits. We invite you to read our information carefully to learn more about the cookies and similar devices we use, their respective purposes and other relevant information.
1. What is a Cookie?
A Cookie is a small text string that an Internet site stores on a PC, telephone or any other device, containing information relating to the user's navigation on that site. Cookies are necessary to facilitate navigation and make it simpler and do not damage your computer.
Although this disclosure uses the generic term "Cookie" as the main method for storing information used by the website, it is also used as a "local storage" space for the user with the same purposes as Cookies. All information in this section also applies to “local storage”.
2. Essential cookies
These cookies are necessary for the proper functioning of our website and to use and/or improve the various functions and/or services requested. Without these cookies it would not be possible to manage and automate, by way of example, user authentication, access to the reserved area of ​​the website, etc.
3. Analysis cookies
These cookies allow us to improve our website by monitoring and analyzing user behavior, creating their profiles in order to make improvements and facilitate navigation.
For example, analysis cookies can help us keep track of which pages are visited frequently, what are the user's preferences, which products have already been viewed to prevent them from being re-proposed, if the advertising that is published on the website is effective or not, if and what difficulties the user encounters in using the site.
In order to analyze how our website is used, we also use the "Google Analytics" web analysis service provided by Google (https://www.google.com/intl/it_it/analytics/learn/privacy.html) . Further information about the Google Analytics service and the procedures to follow to disable cookies can be found at the following links:
http://www.google.com/intl/en/analytics/privacyoverview.html https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
These data do not allow the user to be personally identified: all data collected is aggregated and, as such, anonymous.
4. Advertising and behavioral advertising cookies
These cookies are used to collect data on browsing habits and user preferences in order to develop a specific profile for customizing the commercial offer, for carrying out market research or distance selling.
In paid online services, these cookies are a valuable tool to allow us to continuously improve the product, offer more efficient services and with characteristics that are increasingly close to the real needs of the user.
The user can decide to refuse the use of this category of cookies using the opt-out tool provided on the settings page of his browser, or on the basis of what is specified below.
5. Third party cookies and social media cookies
Our website may allow the use of third-party cookies which could collect information on the user's movements on the Internet and, in particular, within our websites.
On the Site it is also possible to find social buttons/widgets, or those particular "buttons" depicting the icons of social networks such as Facebook and Google+. These buttons allow users who are browsing the site to reach and interact directly with social networks with a "click".
6. Opt out of cookies
If you prefer to avoid the use of Cookies on this page, considering the limitations described above, you must first disable the use of Cookies in your browser and delete the Cookies saved in the browser associated with this website. You can use this option to prevent the use of Cookies at any time.
It is possible to limit, block or delete Cookies from this website at any time by changing the configuration of your browser by following the procedure indicated below. While the settings are different in each browser, Cookies are normally configured in the "Preferences" or "Tools" menu. For more information on configuring Cookies in your browser, consult the "Help" menu in the browser itself.
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